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Car rental: frequently asked questions
Find answers to common questions about car rentals, bookings, payments, insurance, cancellations, refunds, deposits and rental policies.
You typically need a valid driver’s license, an ID proof, and a credit or debit card in the renter’s name. International customers may also require an International Driving Permit (IDP).
The minimum age varies by location and rental company, but it is generally 21 years. Additional fees may apply for drivers under 25.
The rental price usually includes the basic rate, taxes, and standard liability insurance. Additional services like GPS, child seats, or extra drivers may incur extra charges.
Some companies may charge for fuel, mileage overages, late returns, or additional insurance. Always read the terms and conditions carefully.
Yes, most rental companies require a refundable security deposit, which is held on your card until the vehicle is returned in good condition.
Rental cars often come with basic insurance, but you may want to consider additional coverage like collision damage waiver (CDW) or theft protection for added peace of mind.
Immediately contact the rental company and follow their procedures. You may also need to file a police report depending on the severity of the accident.
Yes, this is known as a one-way rental. It’s possible but may incur additional fees.




















